We know the aviation industry is small, and word spreads fast (good or bad!). Which is why we work diligently to keep up our excellent reputation. The testimonials below are actual comments from some of our satisfied customers. If you would like to include a comment of your own, please Contact Us and let us know!
I first met the crew from Sarasota Avionics at an airshow and instantly got along with them! If you take the time to visit their booth at Oshkosh or Sun’n Fun, you will have the chance to learn what real customer service is about. They installed the best panel for me that any aerobatic airplane has ever seen, and used space that I didn’t even know existed in the Edge!
As you might guess, I’m a demanding customer. Let me give you an example. I was recently ferrying the Extra over a remote Mexican jungle miffed that my Sat weather wasn’t working. From the cockpit I sent a text message to my friends at Sarasota Avionics explaining the problem and got an immediate text back saying they would look right into it. You could say that pretty well re-defines the term “Customer Service!” Of course, while I can’t promise that every transaction with Sarasota will come with a text message option, I’ll bet if you meet the guys at the Sarasota Avionics booth and get to know them, you might get the same great service.
Continued Outstanding Service
Just a quick note to thank you and everyone at Sarasota Avionics for the continued outstanding service I receive from you all. I am thrilled with the Aspen Max you installed and I am receiving the glide slope as advertised now. Fred did a great job on both. I noticed in my log book when I attached this entry that it was 16 years ago that Kirk installed what was then a state of the art avionics suite. I’m as happy with this panel now as I was then. What a great relationship we have had all these years. It’s good to know if I have a problem I have a friend to call. Thanks again.Ron C. - Clearwater, FL
Quite a Journey
This has been quite a journey, and today marked the completion with a successful test flight. We started the upgrade in late November and this has been a long half-year, yet a great experience for me (and I hope for you as well). It has been a pleasure to get to know all of you. I am sincerely impressed by the professionalism, the creativity and dedication that you have all brought to the table. The outcome is excellent – and I am certain you know that and expected it to be. The various changes such as adding the GFC500 in the middle of the project were certainly not easy for you, yet it appeared you mastered those with ease. I would recommend you all day long and will hunt down other C182 owners to send them your way! I look forward to the continuation of our work together; I am sure more is to come. In the meantime, thank you very much. See you on the field at KLNA.Oliver C. - West Palm Beach, FL
Great team and great experience!
Ryan, my sales person was extremely knowledgeable about all avionics available for my aircraft. He worked within my budget and had great ideas for making a beautiful panel. The office Manager, Monica, is amazing. She kept me aware of the progress at every juncture and helped me stay compliant with FAA Regulations. Every business should be as fortunate to have someone like Monica working on their team. The installer, Danny, was meticulous with the complete installation and was detail oriented as to the performance and operation of all the avionics in the aircraft. The A&P mechanic, Dan oversees all mechanical issues and as a pilot himself, brings another level of expertise into the work they do. Kirk, the owner oversees the entire operation. Great team and great experience!Dan R. - Naples, FL
You guys are "That good"
My instructor/neighbor/friend flew the plane today (the guys that said something always doesn’t work when you get a plane back from major maintenance) and could not find any issues at all. All perfect. You guys are "That good". Thank you for all your hard work. Did a pass over the house and she looks, and sounds awesome.Bruce S. - Coral Springs, FL
Breath of New Life
From Barry in sales, who commented the only thing that could improve the package would be a second Nav/Com like the Garmin 255A in his personal opinion. I went with that advice later after delivery of my airplane to Punta Gorda. To George and his wizards who effectively brought my 1978 tired and sad Cessna into 2020 ADSB compliance for the 21st century breath of new life she deserves. Thank you to Sean for the tutorial. I admit I was a bit overwhelmed with it all in the beginning, but it was reassuring when you told me to take my time, I had all day. The flight home was awesome, dodging CBs for an average altitude of 8,500, lean of peak, and trimmed smooth, I felt comfortable enough to play with things, and really was amazed with the traffic all around me. Sarasota Avionics exceeded the word well. What you can do better is to continue as the efficient team that you are.William S. - Blountstown
I have been dealing with Sarasota Avionics for three years. They have completed major avionics upgrades, minor upgrades as well as aircraft maintenance. Always the same; on time, on budget, on spec! Dan and his team are always there for my minor & complex problems, Monica so organized! Kirk, his team always has time and Mary Ann always pleasant and helpful! Sarasota is the only U.S.-based avionics company I will deal with, they always make me happy.Robert L. - Venice, FL
Just a note to tell you how pleased we are with the purchase and installation of the KT74 from the start with you at Oshkosh to the completion at Tullahoma. Chuck and the staff were outstanding individuals with whom to work. Their professionalism and quality of work is second to none. The "icing on the cake" was to the extent that everyone involved has made us feel like valued customers. I have no doubt that your partnership with them will continue be very successful.Paul L. - Smyrna, TN
Appreciation for George Menosky & the KPGD Team
I want you to know just how pleased I am with your shop at KPGD. George Menosky and his team have done an outstanding job in ensuring that everything related to my avionics install was perfect. In fact, when one of my components was defective from the factory, George personally communicated with me frequently via email to give me updates on what was going on and what he was doing to get the problem resolved. It took quite a bit of doing with the manufacturer, but in the end I flew away with everything I was promised and everything working just right. What's more, everyone has a great attitude and is happy to see me whenever I'm there; I feel like part of the family. Congratulations to you for the organization you have developed. It may be hardware that you sell and install, but it's great service that creates loyal customers. I know, I'm one of them! I will soon be considering some additional work for my aircraft and it is because of this that Sarasota Avionics is my first choice.Ralph R. - Miami, FL
Transponder now triggers on "alt" automatically on the T/O roll and goes to "ground" ops after landing. The shop in Sarasota IS the best in Florida (no doubt). They quickly figured it out and reprogrammed it for FREE. Two other shops couldn't get that figured out for us. When we eventually have to replace the HSI or AI next time, I really think we need to consider Sarasota. They are very big and light years ahead of other shops in all regards (people, professionalism, equipment, organization and expediency).PremoAir Inc. - North FL
Sarasota Avionics has provided service and installation on my last three aircraft. They have provided everything from three full glass panel installations, to supportive aircraft maintenance, wingtip tank installations, and engine installations. In each and every instance the staff, under the watchful eye of their management, has performed without hesitation and with un-equaled professionalism. When squawks arise they diagnose and provide solutions that continue to keep my planes in the air so that I can fly without worry! All this has been done in a thoroughly cost competitive manner from technician to ownership. I have been many places in the life of my aircraft and none equal Sarasota Avionics. If you try them out you will be a satisfied customer.Barry D. - Earlsville, VA
Thank you for a job well done
I've finally completed my panel and interior upgrades with Sarasota Avionics in FL. While the project took longer than I anticipated, I was blown away by the final product. The new panel and avionics are a breeze to operate and make it where the plane nearly flies itself. The interior is on par with my automobile and is incredibly comfortable. I requested several mods which hadn't been done in an original 36 Bonanza before such as contoured G36-style side panels and a newly designed one-piece headliner with LED touch lighting. The inertial-reel BAS shoulder harnesses were a major upgrade from my old harnesses. The final piece to this project was the excellent instruction on the ground and in the air by Leonard van Linschoten (Sarasota Avionics' instructor and pilot) who had me instinctively flying the new system remarkably quickly. To Kirk, Bert, John, Ryan, Tom, Monica, Jessica, Leonard and all the rest...thank you for a job well done.Cameron G. - Eastland, TX
Getting Used to the Magic
We arrived safely back home after about 12 hours via Savannah GA, Salisbury MD, Syracuse NY and CYSH. The avionics worked as advertised. It took me the first leg to get used to the "magic" before filing IFR on the remainder of the flight. Helen really loves the new stuff and has been reading lots to get use to the glass instruments. The aircraft is a moving advertisement for Sarasota Avionics and I am referring lots of people to your company. Looking forward to seeing you in the winter.Ron & Helen M. - Smiths Falls, Ontario
Thanks for the Help
I wanted to contact you today and thank you so very much for all the help. I had the most enjoyable flight of my life. No problems and all works great. Thanks again for the help and also for following up.Anthony C. - Southampton, NY
Everything is going great! We've been flying the Twin Beech quite a bit. A couple of weeks ago we flew it to Tullahoma, TN to the Beechcraft Heritage Museum fly-in and it was a big hit. The work you guys did is phenomenal. John Caldwell et al did a fantastic job. You did exactly what I asked and you did it very well and I've had zero problems. I hope all of you guys are well and happy and I hope to see you one day soon.David F. - Midland, TX
Dual Aspen Install
Everything is working well, and the more I learn the more I like the simple displays. My biggest concern with the Aspen equipment was temperature and shutdown, but I have not seen that once. I was at KSFB today and an A36 owner was looking at my plane. He was really impressed with the plane and the Aspen install. He asked a lot of questions and wanted to know how I liked the overall display. He was concerned about too much clutter. I found myself telling him the same words you told me. "Find the things you like and display those and do not show those that are too much." Anyway, thanks for doing such a great job on the installation. I kept expecting to have some sort of problem but nothing has surfaced so all I can say is you guys did a super great job. You can be sure I will point people to you anytime they are looking for any avionics work.Bill J. - Richmond Hill, GA
Keep Up the Good Work!
It's hard to put in words the level of service you provided this past weekend. You guys went above and beyond what a normal shop would have done. I will proudly show off my panel and recommend you guys to other owners. KEEP UP THE GOOD WORK!!Bruce B. - Nicholasville, KY
Thanks for the hard work
Ki, The GTN-750 worked great on the way home! Sadly, thunderstorms on the return leg, my work schedule, and tropical storms kept me from giving her a full workout so far--but all of the basic functions appear to be flawless (and I have no doubt that everything is good to go). Thanks again for your flexibility and hard work. As you’re aware, purchasing it by the 15th and installing it while I was in town for work significantly reduced the time and cost—thanks again for a flawless install. CheersCurtis S. - Navarre, FL
Kirk, I recently received a letter in the mail from you asking for feedback about my recent installation. My most recent installation was actually my 3rd one with you all. This was for a Flightstream 210 which I absolutely love. My previous installations were for some Aspen upgrades (synthetic vision and AOA) and before that we did a major panel upgrade. I’ve been very satisfied in every interaction I’ve had with your team – especially with the crew in Tampa. Ryan at Tampa is an amazing service rep for you all. He’s patient, responds promptly, and he’s super friendly. You need to do whatever you can to keep him around. People like him are really hard to find. I’m sure I’ll be back as I continue to do more upgrades on the Baron. I appreciate everything that you all have done so far. Keep up the good work!Mike D. - Daytona, FL
You lived up to your reputation!
Just replaced 2 Garmin 430W's with the GTN650 trade-in upgrade. The install and service went without a hitch. Got it right the first time!! Overall the best avionics shop I have dealt with in the industry. Knowledgeable and great staff at the Venice location. Very happy with Sarasota Avionics.Brad M. - O Fallon, IL
Picked up information on Sarasota Avionics through other people in area. My airplane is Cessna twin T310R which is used for business. Was having a problem with the autopilot, explained the issue to Larry he knew right away where to begin. Was very detailed with everything he was going to do, explained to him that time was of the essence as we had trips planned. They did an excellent job of communication, getting the job done quickly, also had genuine concern on the work that was done by them as he said for me to call him and to do a test flight. They did unbelievable work. Also, was very detailed on the paperwork which is extremely important to me. In the aviation world everyone knows there are a lot of people out there whose work not to the best standards. I really expected a lot as down time is not really an option for us and Sarasota Avionics did everything I could have expected and more!Alexander M. - St Petersburg, FL
Superior customer service
Great customer service. About two months ago I ordered a Sennheiser S1 Passive headset from Sarasota Avionics to start my schooling off right. After 24 hours in the cockpit my headset quit transmitting. Upon notification of the problem, Sarasota Avionics sent me a RMA to return the headset so they could deal with Sennheiser directly vs. me dealing with them. I sent my headset back on a Saturday and I had a new S1 on Tuesday before I went to class for night navigation. You just can't beat great customer service. I will seek Sarasota Avionics out for as many of my future purchases as progress through my program. Thank you to all of the staff for getting me back on track again with a good, comfortable headset.Tracie C. - St Johns, FL